FAQs

WHAT IS 10-FREE?

All of our polishes are made without the use of harsh chemicals such as Camphor, Toulene, Formaldehyde, Formaldehyde Resins, Dibutyl Phthalate (DBP), xylene, ethyl tosylamide, parabens, phthalates and fragrances. All Polishes are made with the highest quality ingredients. 

WHAT IS "PETA CERTIFIED"?

People for the Ethical Treatment of Animals (PETA) has certified KolorsbyK under their Beauty without Bunnies program for NOT using animals in the testing or production of ANY of their products. 

WHAT IS "LEAPING BUNNY CERTIFIED"?

With our polishes being vegan and animal cruelty free KolorsbyK was able to gain national certification by becoming Leaping Bunny Certified. Leaping bunny is the only internationally-recognized certification for cosmetic’s, personal care and household product brands which are not tested on animals. They audit companies entire supply-chain monitoring system to check companies are following guidelines and are meeting Leaping Bunny’s strict criteria.  

DO YOU OFFER FREE SAMPLES?

Regrettably, at this time we do not offer samples.

WHEN WILL I RECEIVE MY ORDER?

Orders are normally processed within 5-10 business days of receipt. They will arrive to you within 3-5 days of order processing. 

DO YOU SHIP INTERNATIONALLY?

We do ship internationally for a flat rate of $28.00. Simply make this selection at checkout. For orders over $85, we provide free shipping.


ONE OF MY FAVORITE KOLORS WAS PART OF A SEASONAL COLLECTION AND IS NOT AVAILABLE ANYMORE  IS THERE ANY WAY TO REPURCHASE THE POLISH?

KolorsbyK handmade polishes are released based on seasons. Collections are released each season with two "fun" Collections per year. Due to the collections being seasonal once they are sold out, they are gone. If the Kolor(s) are heavily requested we may consider bringing the Kolor back in a future collection or as a limited edition. If you have any concerns or questions please email us. 
We love to hear from you!

I PLACED AN ORDER AND NOW THE PRODUCT IS ON SALE. CAN I GET A REFUND FOR THE DIFFERENCE?

Due to our prices being so affordable and with our polishes being handmade we do not do sales often, if we do they are offered for a limited time. Under no circumstances do we offer price adjustments. To help you determine how to take advantage of sales, please follow our social media channels for updates.